Terms of Service

Last updated: July 1, 2025 · Effective: July 1, 2025

These Terms of Service ("Terms") govern your access to and use of Zikrova ("App," "Service," "we," "us," or "our"), a Shopify application for automated price synchronization and bulk operations. By installing Zikrova from the Shopify App Store, you ("Merchant," "you," or "your") agree to be bound by these Terms.

If you do not agree to these Terms, do not install or use the App.


1. Description of Service

Zikrova provides the following services to Shopify merchants:

  • Automated monitoring of product prices on third-party platforms (Amazon, Walmart, eBay, AliExpress, Temu, DHgate, CJDropshipping, and custom URLs)
  • Automated or semi-automated updating of product prices in your Shopify store based on rules you configure
  • Bulk price and quantity management tools
  • Price history logging, analytics, and audit trails
  • Inventory status monitoring and automatic listing management
  • Alert and notification services

2. Account and Eligibility

2.1 Shopify Account Required

You must have a valid, active Shopify store to use Zikrova. Your use of Shopify is governed by Shopify's own Terms of Service, which are independent of these Terms.

2.2 Authorization

By installing Zikrova, you authorize the App to access your Shopify store data and take actions (including updating product prices and inventory) on your behalf, as described in our Privacy Policy and within the limits of the API scopes you grant during installation.

2.3 Responsibility

You are solely responsible for:

  • All pricing rules you configure in the App
  • All source URLs you link to your Shopify products
  • All price changes applied to your Shopify store through the App, whether automatic or manually triggered
  • Compliance with any pricing policies, minimum advertised price (MAP) agreements, or other restrictions applicable to your products
  • Ensuring that prices set through Zikrova comply with applicable laws and regulations in your jurisdiction

3. Subscription Plans and Billing

3.1 Plans

Zikrova offers four subscription tiers: Free, Starter ($14.99/month), Growth ($39.99/month), and Pro ($99.99/month). Plan features and limits are described on our pricing page and within the App.

3.2 Billing Through Shopify

All paid subscriptions are billed through Shopify's Billing API. Charges appear on your Shopify invoice. We do not directly collect or store payment card information. By subscribing to a paid plan, you authorize Shopify to charge your payment method on file.

3.3 Free Trial

Paid plans include a 14-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your payment method will be charged for the selected plan.

3.4 Cancellation

You may cancel your subscription at any time from within the App or from your Shopify admin. Upon cancellation, your plan will remain active until the end of the current billing period. No refunds are issued for partial periods.

3.5 Plan Limits

Each plan includes defined limits (number of linked products, sync frequency, bulk operation sizes). If you exceed your plan's limits, the App will prevent additional actions and prompt you to upgrade. We will not silently exceed plan limits.

3.6 Price Changes

We reserve the right to change subscription prices with 30 days' notice. Notice will be provided via email and within the App. Continued use after the effective date of a price change constitutes acceptance of the new pricing.


4. Acceptable Use

You agree not to use Zikrova to:

  • Violate any applicable law, regulation, or third-party terms of service
  • Scrape or monitor source URLs in violation of those platforms' terms of service (you are responsible for your own compliance with third-party platform rules)
  • Set prices in a manner that constitutes price gouging, predatory pricing, or any other illegal pricing practice
  • Attempt to circumvent the App's plan limits or rate limiting
  • Reverse engineer, decompile, or attempt to extract the App's source code
  • Use the App to harm, harass, or damage any third party
  • Access or attempt to access other merchants' data

5. Third-Party Platforms and Scraping

5.1 No Affiliation

Zikrova is not affiliated with, endorsed by, or officially connected to Amazon, Walmart, eBay, AliExpress, Temu, DHgate, CJDropshipping, or any other third-party platform whose prices we monitor.

5.2 Accuracy of Scraped Data

While we make every effort to accurately retrieve prices from source platforms, we cannot guarantee the accuracy, completeness, or timeliness of scraped data. Prices may be affected by:

  • Geographic pricing variations (prices displayed may differ by region)
  • Temporary promotions or sale prices on the source platform
  • Scraping errors caused by platform changes or anti-bot measures
  • Currency conversion fluctuations
  • Network failures or timeouts

5.3 Your Responsibility

You are solely responsible for reviewing price changes before they are applied (where using Alert or Hybrid sync mode) and for ensuring the prices set in your store are accurate, legal, and appropriate for your business.


6. Intellectual Property

6.1 Our IP

Zikrova, its code, design, trademarks, and all associated intellectual property are owned by us. Your subscription grants you a limited, non-exclusive, non-transferable license to use the App within the scope of these Terms.

6.2 Your Data

You retain ownership of all data from your Shopify store. By using Zikrova, you grant us a limited license to access and use that data solely for the purpose of providing the Service.


7. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The App will be available without interruption or error
  • Scraped prices will always be accurate or up to date
  • The App will function correctly following changes to Shopify's API or third-party platform structures
  • The App will prevent all pricing errors or margin losses

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZIKROVA, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits or revenue resulting from incorrect prices being set in your store
  • Loss of customers, orders, or goodwill
  • Costs of procuring substitute services
  • Any unauthorized access to your store data

Our total liability for any claim arising out of or relating to these Terms or the App shall not exceed the total amount paid by you to us in the three (3) months preceding the event giving rise to the claim.


9. Indemnification

You agree to indemnify, defend, and hold harmless Zikrova and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or in any way connected with:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Pricing rules or source URLs you configure in the App
  • Your violation of any third party's rights
  • Any pricing errors in your Shopify store resulting from App use

10. Modifications to the Service

We reserve the right to modify, suspend, or discontinue the App (or any part of it) at any time, with or without notice. We will make reasonable efforts to provide advance notice of significant changes.

We reserve the right to modify these Terms at any time. Material changes will be communicated via email and an in-app notification at least 14 days before taking effect. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.


11. Termination

11.1 By You

You may terminate your use of Zikrova at any time by uninstalling the App from your Shopify admin.

11.2 By Us

We may suspend or terminate your access to the App immediately if you:

  • Violate these Terms
  • Use the App in a way that harms other merchants or third parties
  • Fail to pay applicable subscription fees
  • Engage in fraudulent or illegal activity

11.3 Effect of Termination

Upon termination, your access to the App ceases immediately. Your store data will be deleted in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including Sections 6, 7, 8, 9, and 12) shall survive.


12. Governing Law and Disputes

These Terms are governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be subject to binding arbitration.

13. Shopify Partner Program

Zikrova is built and distributed in accordance with Shopify's Partner Program Agreement. In the event of any conflict between these Terms and Shopify's Partner Program Agreement as it relates to the App Store, Shopify's terms shall prevail.

14. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Zikrova with respect to the App and supersede all prior agreements, representations, and understandings.

Questions About These Terms?

If you have questions about these Terms of Service, please contact us:

Email: legal@zikrova.app
Support: support@zikrova.app

We aim to respond to all legal inquiries within 5 business days.